Shipping Policy
Trend Jadeed operates from the United Arab Emirates and is committed to providing a smooth and reliable shipping experience for all customers. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from us.
Order Processing
All orders are processed after payment confirmation. We aim to prepare and dispatch orders within a reasonable timeframe, typically within a few business days. Processing times may vary depending on product availability, order volume, or public holidays in the UAE.
Shipping Methods
We work with reliable courier and delivery partners to ensure safe and timely delivery of your orders. The shipping method used may depend on your location, the size of your order, and service availability in your area.
Delivery Time
Delivery times vary depending on the destination. Orders within the UAE are usually delivered within a few business days, while international deliveries may take longer depending on customs clearance and local courier services. Please note that delivery timelines are estimates and not guaranteed.
Shipping Charges
Shipping fees, if applicable, are calculated based on the delivery location, order size, and chosen shipping method. Any applicable shipping costs will be communicated to you at the time of order confirmation.
International Shipping
For international orders, customers are responsible for any customs duties, taxes, or import fees that may be charged by their country. Trend Jadeed is not responsible for delays caused by customs processing.
Order Tracking
Once your order has been shipped, tracking information may be provided so you can monitor the progress of your delivery. Availability of tracking depends on the courier service used.
Delivery Issues
If you experience delays, missing packages, or damaged items, please contact us as soon as possible at trendjadeed99@gmail.com. We will make reasonable efforts to assist you and resolve the issue.
Incorrect Address
Customers are responsible for providing accurate shipping details. Trend Jadeed is not liable for orders delivered to incorrect addresses provided by the customer. Additional charges may apply for re-delivery if an error occurs.
Changes to This Policy
We may update this Shipping Policy from time to time to reflect changes in our operations or legal requirements. Any updates will be effective immediately upon communication or posting.